Field Scenario

A customer mentions their dog has gained a noticeable amount of weight quickly over the past few weeks, without any change in diet or exercise.

What You Actually Recommend

• Recognize sudden, unexplained weight change as a signal that may warrant veterinary attention, not just a diet adjustment
• Recommend the customer discuss this specific pattern with their veterinarian
• Distinguish this from a gradual weight change more clearly related to diet and activity level
• Offer general weight management product information as appropriate, while flagging the sudden change specifically