Field Scenario
A groomer notices a dog has several small mats before starting the bath.
What You Actually Do
- Address the mats before bathing rather than after, since water tends to tighten existing mats
- Select brushing or de-matting technique appropriate to the mat severity and coat type
- Communicate with the owner about mat prevention going forward if this is a recurring issue
- Avoid the common mistake of bathing first and discovering the mats have worsened
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