Field Scenario
A customer wants to feed their new guinea pig and rabbit the exact same food and housing setup since they consider them similar enough “small pets.”
What You Actually Explain
- Rabbits and guinea pigs have genuinely different dietary and housing needs despite common grouping
- Guinea pigs specifically require dietary vitamin C, similar to humans
- Recommend species-appropriate food and housing for each animal separately
- This distinction reflects real physiological differences, not just product marketing categories
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