Our Partners

We would like to thank the following organizations for being a vital part of our business success.

They have gone beyond the scope of support and provided outstanding services and tools that help maintain LinGrand's reputation for exceptional customer care and outsourced help desk services.

About Us

Help Desk Institute

Help Desk Institute (HDI) is the world's largest membership association for the service and support industry. Founded in 1989, HDI's mission is to lead and promote the customer service and technical support industry by empowering its members through access to timely and valuable industry information, including reports and publications; encouraging member collaboration through events and online forums; and establishing internationally recognized, standards-based industry certification and training programs. In addition to membership, certification, and training, HDI produces the highest-rated industry event, the HDI Annual Conference and Expo, for customer service and technical support professionals.